• Customers - We will make the satisfaction of our customers our primary goal by working with them to establish and satisfy their requirements both now and in the future.

• Business - We will ensure the growth of the business by delivering value for money services to our clients. We will operate in accordance with the best practice and are commited to comply with all applicable statutory and regulatory requirements.

• Competition - We will consistently aim to provide a better service than our competitors in whatever markets we choose to complete.

• Leadership - We will adopt a leadership style that encourages teamwork and harnesses the skills and enthusiasm of the entire staff.

• Quality Management System - We will mantain and implemet an effective management system and then continuosly improve the effectivenes of that management system. We will establish and monitor quality objectives.

• Staff - We will develop as working environment that recognizes and rewards the staff’s contribution to the business and encourages their personal involvement and development. We will ensure that all staff are competent to carry out assigned duties.